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How to check that? You just need to connect the PS4 external hard drive to your computer. Commonly, when a healthy hard drive is connected to a computer, you will get a message prompting Your device is ready to use. To exclude any potential hard drive errors in this case, you should use some hard drive repair solutions.
But if the connected hard drive is damaged, it will not be recognized by your computer as well and you will get the last USB device malfunctioned error message.
In this case, you might have to give up the PS4 external hard drive and replace it with a new one. If the external hard drive is not defective and can be recognized by other PS4 devices and computers, perhaps the problem has something to do with your PS4 itself. It has been reported that external hard drive might fail to work on a PS4 of older version. So, you can try updating the system software to fix PS4 external hard drive not showing up issue.
Step 1 : Make sure your PS4 is connected to the Internet and go to the home screen. Step 3 : If any updates are detected, click Next button. Then, select Update to download the available updated. Step 4 : Select Downloads to install the updates you have downloaded. After updating PS4 system software, you can connect the external hard drive and check if it works on your PS4 properly.
In this case, you were able to use the external hard drive on your PS4 without any problems before it stopped working suddenly. Similar to the Case 1, the PS4 external hard drive might also be defective here. So, you should also troubleshoot hard drive errors and confirm whether you need a replacement for the hard drive at first. If the PS4 hard drive is fine and can work properly on other devices, you can try fixing the issue with the following solutions.
This is an easy and widely-used method to resolve connection issues on PS4. I will try fixing it using the computer. Nothing new shows up, nothing disappears. I think it might just be a lost cause. Ok, now I see that your external hard drive is the reason for all this innocent PS4!
You can just make your last step and connect any external storage device to your PS4 and verify whether it works properly or not. If it does, the external HDD is surely the reason. Apologies for the late response. Last night I started developing an illness and it lasted with me until this moment. I have been using the same external hard drive and usb cable for months with no problem. A few days ago I lost power during a storm while playing.
It is directly connected, has 3tb of storage on it, and I am using the same usb cord that it previously accepted yet it says I do not meet the conditions. Have you initialized PS4? Afterwards, try connecting the external HDD and it should work. It happen only with borderlands 2, I can play the other games as well and nothing happen. It started first when I put my ps4 in rest mode while downloading borderlands 2, and there is some corrupted files in it. Please come back with your feedback in order to enrich this article with more experiences.
Do you have any link to a website that concern all the ps4? S: if you want some picture about my last comment where I can send them? I think the external hard drive is corrupted and is suffering from bad sectors that caused some data loss. No I turned off the ps4 while waiting your response and I contacted Sony and they told me that if it say to format I have to format. I plugged it into a laptop and it worked fine. What should I do. I have my usb storage device plugged in and it says no usb is plugged in andd ive rebooted my ps4 multiple times and still wont work.
Actualy I tried other games too but neither of them would work. After that I formatted the hard drive with pc and again I plugged it to ps4 and formatted it but again games wouldnt load. Most probably the PS4 database is corrupted. Try to rebuild PS4 database and it should work. If not, initializing PS4 and reinstalling PS4 operating system should do the job perfectly. My Seagate 2tb external hard drive was working fine until about 2 days ago.
It now says USB device not connected even though it is. I tried the power off method but nothing. I tried the rebuild database but still nothing not the full reset. Any way I can save it elsewhere and any idea how I can get the device working again? There seems to be a system file conflict that causes this issue and prevents PS4 system from recognizing extended storage devices specifically, not just any USB storage.
If you want to be more sure, connect another USB storage device as an extended storage not as a mass storage , and see whether PS4 recognizes it or not. Do your tests before accusing anything. This should fix it. Make sure to store your game saves externally before doing this operation. I have a Seagate HDD it worked fine for over a year then it stopped working. I rebuilt from safe mode and still same results. If I need to initialize will I be able to recover my game files from online storage?
I moved all system storage to cloud. You can just do it without that. I purchased a new 3. Most probably you need to initialize PS4. If you can, go disassemble the external hard drive and connect it internally to a PC or via another external HDD enclosure. That way makes you sure whether the hard drive is damaged or not.
Connect the external hard drive to a PC or another PS4 and check whether it gets recognized there or not. If it does, your PS4 simply needs to initialize. This issue often happens by time, even to computers. All you need to do is to initialize PS4 and re-install PS4 system software. The issue will most probably be resolved. Is there any option I can do to ge the ps4 recognize my hard disc? This is a must-do test before discussing other solutions.
Oh ok , will try it soon!!! But does it delete the game in it? I mean when I check it in the PC? You can remove the hard drive from its external enclosure, and put it inside another enclosure. In many cases the external hard drive stops working because the USB bridge that connects the hard drive interface to the USB port goes out of action.
You can also, after disassembling the external hard drive, connect it internally to a PC and see whether it works or not. Is it possible to connect it to another PS4 first for the sake of diagnosing the problem?
If not possible, can you please connect another USB device to your PS4 and check whether it recognizes it properly or not? So, do your tests and tell me the results so I can better help you with your problem. My ps4 cant read my HDD. My laptop reads it fine. That means your PS4 system is corrupted and you have to full initialize it with the re-installation of the the system software. Hey i have a seagate game drive for ps4 2tb i played a game like 1hour ago and i turned my ps4 back on and it said the device can not be used.
So i retried like always by turn back on my ps4 and i started to hear a beeping noise comming from my seagate. I putted in my laptop it is still beeping but my laptop could find the drive help please. I recommend this one.
Also, every now and again it pops up that the data for a game has been corrupted and that it needs to be deleted and downloaded again but can just be booted up again and work totally fine. The external HDD is undergoing some bad sectors that cause this problem. To learn how to do that, please visit this page. Almost all hard drives have the same fundamental architecture. So what works for a brand is supposed to work for all brands. That means your PS4 System is corrupted and you have to full initialize it with reinstalling the system software from scratch.
I think ill lose all my games and i am not sure whats next. It seems broken and needs replacement. You can go to any computer repair shop beside you and check it yourself there, and ask them for an external HDD enclosure. My External hard drive has been working fine for a few months. When i plug it in the light turns and the hard drive makes this beeping sound.
Hello I read all the comments I hooked up my seargate 4 tbsp to a computer it says working fine but will not pop up on my ps4. The hard drive does turn on and u can hear the disk movment.
You can do nothing here but format the external hard drive. Recently bought a Toshiba Canivo Basics 1Tb external hard drive.
When I plugged it in with the cable provided, the PS4 would not recognise it. When I plugged it in with one of the USB cables I have lying around it recognised it, but it comes up with the CE error message whenever I try to format is as extended storage. I guess this was a waste of time, but thank you for your help regardless. It was not a waste of time, some users will surely benefit from your experience. Thanks for enriching this article with a new story. Hi , i have a Segate 2tb , and i cannot format him as a external on ps4 , im having this error CE , in PC works , but in ps4 cannot fomat , help me please.
Although it meets the requirements listed. I had recently disconnected my Passport external storage device and plugged it back in and it tells me I have to repair it when i try to go and click on use this storage device under USB storage devices so when I do try and repair it it stops and says that I have to format it but its already formatted and when I hover over the device and click options button nothing shows up.
Most probably your external hard drive has become defective. Usually this happens due to the existence of bad sectors on the drive. Afterwards, restore the clone file on the external HDD.
Does this happen only with that specific external hard drive, or with just any USB device? Try connecting a USB flash drive and see whether it works or not. Also, try switching between the ports. You can try to first full initialize PS4 and restore system software. Hey there! I am trying to reformat my new external hard drive to my ps4 yet its saying im not meeting the requirements. Error code ce Even though I am using all the correct requirements!
Any help would be awesome. Most probably you have to initialize the PS4. Please check this post for additional details. Hey there. I check the usb storage device under settings and it says no storage device is connected. I have tried plugging it a computer and i can find the device on there either.
Try to disassemble the external hard drive to parts, then assemble them again. Hope this will fix the problem. My HDD model is listed as compatible ps4 external hard drives in your article about ps4 compatible HDDs but when I connect it to my fat ps4 and select format as extended storage, it says your had is not supported. I have to disconnect and connect my HDD multiple times. Trying 2 different external hard drives Trying different USB 3. Try switching it to the other port. In both cases this needs a technician to fix it.
I actually had it installed with a hub, and still had no problems. I have mostly all of my games installed there. So, I restarted again and switched port, it tried fo repair it again several times to no avail.
So, any suggestions? Just to update, it was the damn cable. I just switched with another USB 3. It happens due to file system corruption on the external HDD. Formatting it shall fix that error. So after alot of messing around I was able to get it to work by just plugging it into my computer.
And pulling itup in disk management. We usually advise of initializing the PS4 to fix such a rare problem. Have a seagate external harddrive, and only use it for ps4. Have had game since nd harddrive for about 2 years. All of sudden not recognized. Hooked up to laptop and it says its connected and working fine. Hooked to my ps4 nd also a different ps4 and it didnt work.
Dont know what to do. Try to change the USB cable. I have half of my games downloaded on the external hard drive and half downloaded on my PS4 so I would really like to be able to fix the problem. Any advice would be greatly appreciated. Please do and tell me the result. I set a list of games that I previously purchased from PS Store to download and leave the room. Then I go to my brothers room and test it on his PS4 to see if I can get it to work, I plugged it up and this time no light nothing going on with it.
I panicked, rushed into my room tried to plug it up to see if i can get the light going again.. Thank you.
Apparently your external hard drive is defective. You have to disassemble the external HDD enclosure and use a new one. This should fix this issue, hopefully.
I put it into my laptop and that recognises it fine. I only recently rebuilt the database and its already happened again!
This is a common error in the PS4 system caused by system file conflicts. What you have to do is to full initialize the PS4 and re-install the operating system. Is there any way to fix this?? Most probably your external hard drive suffers from bad sectors. This article may help you. My gb external harddrive is unrecognized by the ps4, just bought it, worked for like 3 weeks then i kept having to save data onto system and delete game and reconnect the hard drive, happened like 3 times in one week where i just had to uninstall and reinstall everything on the harddrive and now it happened again but it wont even give me the option to format as extended storage at all, ive shut off unplugged everything and system is up to date.
Hello need help with my external Seagate Hard drive. I plugged it into my pc to use it and then decided not to do so. But when i go to any application stored on it, it has an excalmation point.
That can either a programmatic error in the PS4 system, of that your external hard drive suffers from bad sectors that causes this system conflict. You need to full format not quick the external HDD in order to rectify it. You have to reinstall the PS4 system software from scratch a clean copy.
This should resolve the problem. If not, you have to full format the external hard drive, as it might suffer from bad sectors or corrupted system files. I hadnt used my ps4 for a month maybe more and last night I turned it on and my external HD wont work,says it needs usb 3.
A hard disk may be having problems or completely unable to read some of data after some time of being left powered off, and even when it is powered on. The magnetic fields employed are not strong enough and the material is not able to contain them long enough. This will rectify the system file on the external HDD and get it back to work, hopefully.
There seem to be bad sectors on the external hard drive, because, according to your description, bad sectors cause such a situation. This shall fix the problem. Hy there! Kindly help. This seems to be a systematic error. Tell me first, when that message appears, you are still able to use the external HDD or not?
Yes i am able to use it anywhere except the ps4, its working perfectly fine in my. Laptop without any error. But the error appears while starting a game and when i am downloading a game it appears right in between.
You can use a USB flash drive as well. If it works fine, the problem is with your WD external HDD, it most probably suffers from bad sectors and must be formatted. I recently switched my external storage from 1 USB to the other. Now it beeps and wont recognize the device. My other PS4 will not recognize it either. Did I blow the device? Yes, an electrical short has occurred for some reason within the USB connection and your external hard drive went on the fritz.
You check that yourself if you use a new external HDD enclosure. Check this one for instance. However it does not read any files from the HDD. According to your description, the external HDD might be affected by a virus. There might be some file conflicts within the system.
The easies thing you can do is to full initialize the PS4. I keep most of my games on there probably a bad habit and also use my PS4 to stream movies or shows through the Internet Browser app when I get done playing games at night. Lately, the site I use has been giving me problems such as long loading times or stopping during the middle of an episode. Most times, it clears up the problem.
Froze the PS4 and I think I had to either unplug the power cord or hold the power button to turn it off. There were! Marks all over the games that were stored there, obviously not letting me play them.
I did a few troubleshooting items, turning the system on unplugged External HDD, turn off, plug in, turn on again. I tried on my Mac, got nothing. I also did the reset in Safe Mode and Rebuilt the Database. All that did was take away all the games from the cross media bar that were from my External HDD.
Pretty frustrated and at a loss as to where to go from here. Do I need to pick up a new one? Only dropped a couple of times onto carpet, none within the last year. Apparently the problem is in the external hard drive.
There might be a sort of damage in the external HDD that makes it behave that way. It might be damaged. Hi my external hard drive was not recognized by ps4 slim.
I updated ps4 to the latest version, turned it off for 5 minutes, formatted the hard drive on a computer to exfat, moved it to another usb, checked for errors and the hard drive is excellent. Hard drive just shows that it is turned on and ps4 does not recognize it without any message or indication that it is connected to ps4. What to do? I have another extendet hard drive which is toshiba canvio 1tb and ps4 slim recognizes it and works perfectly.
This hard drive is a brand unknown to me and is 2 tb. I think there is a specific update file that is placed by the pc on the extendet hard drive so that the ps4 slim can recognize it. If you can tell me any download link. I will be grateful to you. Because I decided to try everything. This happens when a file conflict or a data corruption occurs in the PS4 system.
You need to full-initialize the PS4 in order to fix this issue. My drive was working fine for about 6 months and my ps4 froze, so I left it on for a little bit to see of it will unfreeze itself, came back to it and some error happend and my drive stoped working, there is no light that comes on but it makea a beeping sound and sounds like its running when I plug it in.
This is an essential step to make. Does the PS4 system recognize it in the first place? Please provide us with more details so we can further help you. Would I need a new cord or???? Hello, I have used a 1TB External storage device now for over a year. Over a month ago I had a Warzone rage session, and accidentally yanked the PlayStation, causing it to hang by the wires connected to the back.
Afterwards, I re-plugged it into the console, and one of two things would happen every time. Second I would need to reformat it, I would try, but sadly it would just clear it, and then give me the error code CE This error I have come to learn it is a disk error, what does that have to do with it not being able to be used as an extended storage?
Anyways, eventually I give up and get a new one, a compatible Seagate 3 TB external hard drive requires alternate power , and luck would have it, it worked, and I re-downloaded all the games I had on my previous one. One day I needed to move the console, so I turned it off and unplugged it like I used to do with the other 1 TB extended storage hard drive.
Assuming that after I returned the console, it would work properly again. I was mistaken, and when I turned on the console the next morning, I received a pop up saying I would have to format it as extended storage… but… it is? Anyways, so now I have rebuilt the data base, attempted the turn off console and disconnect it for awhile method, and am currently going to try and reuse the old 1 TB storage, which so far is surprisingly working, but my console is acting really slow.
Have you tried connecting the external hard drive to a different USB port? This is an essential step to better diagnose the problem. I have tried a different port, and got same result.
But, after a day of using the old one, it seems to be working properly, had to reformat it twice, but its working. Since I looked up, and found that both are compatible with ps4 systems, what do you think the problem was, and do you think it is going to happen again? This shall hopefully help until you get the opportunity to visit a technician or buy PS5. I was hoping you could help me with my problem.
A few weeks ago I downloaded and applied update 8. I found your very insightful website and tried to follow all the steps without success unfortunately. I tried rebuilding the database on my PS4 with no success either. I assume the last step is to fully initialise the PS4, but I was hoping you could help me before that?
I tried contacting the playstation support on Twitter, but they appeared to be unhelpful. Unfortunately, you should have fully initialize the PS4. Because after the update, system file conflict might occur and cause your external hard drive driver to no longer work, thus disabled. If you have tried that with no avail, you have to full initialize the PS4. After that you can install whatever you want, but be careful. After each install check whether the external hard drive works or not.
Do you think if I buy another external hard drive the problem will persist? You have to go to safe mode and pick option 7 initialize PS4 and reinstall system software. The problem is with the PS4 system files and you must reinstall it. Thank you for your response, after my last message I did a full initialisation with no success. When I turned on my console,I can hear the dick spinning but after a short while it stopped. And the screen showed "Unrecognized disc ". I also found only one way can made my console read disk : turned on the console for about 10 minutes then restarted it.
But I think the most useful way is change the disk driver. Fix Your Stuff Community Store. PlayStation 4 Slim Teardown.
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